Introduction to Conflict Management
Opportunities to Pause & Reflect
At each time stamp listed below, answer the provided questions. You can download or print a discussion guide for these prompts here, or by visiting the lesson materials tab.
Pause at 6:50
- What do you think is the advantage of your having an open window?
- What’s the advantage of knowing the open windows of others?
Pause at 8:30
- How can you and/or your group develop a reliable, consistent way of asking for respectful, constructive, improvement-minded feedback?
Pause at 9:00
- Are there things that, in the interest of developing trust in your group, you may want to disclose?
The Johari Window, Luft and Ingram, 1955. You can download this graphic here.